Office & Administrative Support

Navigating through elevated turnover rates and managing a temporary surge in workload for administrative support teams.
 

A tailored solution for organizations grappling with administrative overload or in need of seamless daily support. Ensure business continuity with expertly managed office, administrative, and customer care assistance—all while optimizing workflow and maintaining peak productivity.

Wyzwania

  • Customer Service Issues – Engage Customer Care specialists to refine both inbound and outbound call processes, ensuring comprehensive care and customer interaction to optimize effective collaboration. 
  • Overworked Reception Staff – Our reception services professionally manage the guest reception and registration process. 
  • Dispersed Communication – Introduce a dedicated team for customer communication, overseeing the execution of tasks and their outcomes. 
  • Enhanced Planning – Implement advanced tools for process planning through a specialized team to optimize calendar management and executive workforce scheduling. 

Usługi zarządzane w administracji i obsłudze biura

Exemplary Roles

Receptionist

Customer Care Specialist

Assistant

Customer Support Specialist

Exemplary Processes

Office Management

Reception Coordination

Customer Communication Oversight

Task Execution Control

Devire’s managed services offer holistic support to optimize office operations, boost productivity, and ensure seamless administrative flow. Which roles and processes can be skillfully managed?

Assistant Services

Efficiently delegate tasks such as planning, mail management, and other essential responsibilities identified by managers. This allows the executive team to focus on strategic decision-making.

Office Management

Ensure the secure coordination of administrative tasks, adept handling of inquiries, meticulous office space management, and strategic purchasing for your office. This facilitates the seamless organization of both front and back-office operations.

Reception Management

Sustain a polished corporate image with scalable reception teams dedicated to guest services, phone reception, and comprehensive front desk support.

Customer Care & Customer Service

Guarantee that your customers always come first, with streamlined and effective communication processes in place.
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