Process outsourcing is an activity of separating specific processes or tasks outside a company’s internal structure to a third-party service provider. Organizations employ an outside company to handle all kinds of back-office functions that do not create the company’s value and do not constitute the main area of its activity. The processes that can be outsourced include administration, HR, IT, and customer support, etc. In process outsourcing, a company is interested only in its final effect so that implementation lies with the contractor.
The project’s schedule consists of three stages: the scope analysis, selection of appropriate tools and people, and completion of necessary formalities.
There are several advantages associated with process outsourcing, to mention a few:
In Process Outsourcing, Devire takes responsibility for the correct implementation of entrusted processes and its final results. We manage all the formal issues and provide the whole infrastructure necessary for its implementation. We deal with comprehensive and long-term projects for the client – from effective implementation to regular supervision of the entire process. We manage all formal issues.
At Devire, process outsourcing is handled by a high-qualified team that operates based on the client’s requirements. There is also a dedicated Project Manager who monitors the quality of the process implementation. Our client pays only for the effects of our work.